Job Detail

IT Helpdesk Support Analyst (Immediate Start)

Others Full–time
ID: #9546
Posted: 2026-03-13
Salary

Description

Permanent Hours: 37.5 per week 8am - 4pm (Monday to Friday) Salary: £27,000 - £34,000 depending on experience Polytec are looking for a proactive IT Support Technician for our client based just north of Cambridge. The successful candidate will deliver 1st and 2nd line support to around 80 users working both on-site and remotely. This hands-on role focuses on supporting end users, maintaining IT systems and devices, and assisting with day-to-day IT operations while working closely with the internal IT team. Provide 1st/2nd line IT support for hardware, software and user issues • Support Microsoft 365 applications including Teams, Outlook, Word, Excel, PowerPoint and SharePoint • Configure and manage laptops, desktops and Android devices • Administer user accounts in a hybrid cloud environment and support Exchange Online • Assist with network patching, backup management, CRM support and VoIP troubleshooting 2-3 years' experience in an IT support or service desk role - Relevant IT qualification or certifications (Microsoft, CompTIA, Cisco) desirable Experience with Linux systems • Familiarity with Cyber Essentials security standards • Understanding of ITIL processes Please contact us as soon as possible for more details or apply below

Hard Skills 0

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Soft Skills 0

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Apply Options
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Jooble No Apply
Jooble No Apply
API Logs for this Job
Query Country Status Response ms Created
IT Helpdesk Support Analyst (Immediate Start) fallback 519 2026-03-21 20:49
graduate data analyst in Cambridge gb processed 12058 2026-03-21 16:47
Raw JSON
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