{
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  "job_city": null,
  "job_state": null,
  "job_title": "Junior It Support Engineer Apprentice",
  "job_salary": null,
  "job_country": "GB",
  "job_benefits": null,
  "job_latitude": 53.8007554,
  "job_location": "Leeds",
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      "publisher": "Totaljobs",
      "apply_link": "https://www.totaljobs.com/job/junior-it-support-engineer-apprentice/amplifi-capital-u-k-limited-t-a-my-community-finance-job106780149?utm_campaign=google_jobs_apply&utm_source=google_jobs_apply&utm_medium=organic"
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      "publisher": "ApprenticeWatch",
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  "employer_name": "AMPLIFI CAPITAL (U.K.) LIMITED T/A My Community Finance",
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  "job_posted_at": "29 days ago",
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  "job_description": "One-third of the UK’s working-age population struggles to access affordable credit — and at Amplifi Capital, we’re committed to changing that. Our mission is to improve the nation’s financial health by putting customers at the heart of everything we do. Through our state-of-the-art FinTech ecosystem, we enable ethical lending via credit unions, making fair and accessible credit a reality for everyone in the UK.\n\nPotential full-time position for the right candidate after completion of the apprenticeship.\n\nWe are looking for an enthusiastic and ambitious individual to join our internal IT Support team, acting as a resource on projects whilst also resolving any IT issues arising across our growing worldwide user base. Whilst this position is based in our Leeds office, you will also help cover support issues for our business users across London and Noida (India).\n\nAs part of a dedicated IT Support team, you will have a unique opportunity to build a career in a cutting-edge technology department. You will join a team of experienced IT support staff and will be constantly challenged in a modern, fast paced environment.\n\nYou will be responsible for helping prioritise the outstanding workload in our service desk CMS. You will also be involved with asset management, troubleshooting technical hardware, fixing system issues, maintaining onboarding and offboarding processes, managing access control and assisting in the deployment of new IT initiatives.\n\nThis role is based on-site in London, but there may be an occasional requirement to travel to our other office locations. Core business hours for the Leeds office are between 8am and 8pm, so some flexibility on working hours is essential.\n\nResponsibilities:\n• Logging, prioritisation and escalation of IT issues and requests within our Jira CMS.\n• Resolution of all support issues and requests via telephone,\n• Remote Desktop, or desk-side assistance.\n• Develop and maintain good working relationships with key stakeholders, internal users, and suppliers.\n• Assist the IT Operations & Security Manager and/or COO with projects and tasks as and when required.\n• Assist with installation and maintenance of internal IT infrastructure.\n• Routine systems administration tasks.\n• Information Communications Technician Level 3 Apprenticeship Standard.\n• You will also receive full training and support from the Just IT Apprenticeship Team to increase your skills.\n\nMonday - Friday (9:00am -5:30pm).",
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  "employer_website": "https://castlecommunitybank.co.uk",
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  "job_employment_type": "Full–time",
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  "job_posted_at_timestamp": 1771545600,
  "job_posted_at_datetime_utc": "2026-02-20T00:00:00.000Z"
}