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  "employer_name": "RedRock Resourcing",
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  "job_description": "Junior/Graduate Technical Support Engineer x 3 - Leeds - New! (REFGJ10)Location:\nLeeds (Hybrid) Employment type:\nPermanent I'm recruiting for multiple Junior Technical Support Engineer vacancies with a leading organisation based in Leeds.\nPerfect for someone with a technical mindset and a desire to grow in a fast-paced support environment.Key Responsibilities:\n1st/2nd line technical support in a 24/7 teamMonitor and resolve faults across network and telephony systemsLog and manage incidents, escalating where necessaryMaintain customer communication and SLA adherenceKey Technologies:\nNetworking:\nCisco, Meraki, Fortinet, HuaweiTelephony:\nVoIP, SIP, Broadworks, TeamsVPN, BGP, MPLS, SD-WAN, WLAN, CellularMonitoring tools & data centre environmentsIdeal Candidate:\nExperience in technical support (1st or 2nd line)Strong desire to learn and progressGood communication & fault-solving skillsCertifications like CCNA, SSCA, or ITIL (nice to have)Apply now to hear more details!",
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  "job_posted_at_datetime_utc": "2026-03-19T00:00:00.000Z"
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